Last updated: 15 March 2024
Jolly Good Web Ltd ("COMPANY")values your privacy and is committed to protecting it. This Privacy Notice explains how we collect, use, share, and store personal information about you. It also outlines your rights regarding your personal data and how to exercise them.
This Privacy Notice applies to personal data we collect through www.jollygoodweb.com or other websites that COMPANY operates that link to this policy ("collectively Websites”), as well as through our products and related service offerings. If you have any questions or concerns about how we handle your personal data, please contact us using the contact information provided at the end of this document.
Information You Provide Voluntarily: Certain areas of our websites may require you to provide personal information willingly, such as when you register for an account, request technical support, subscribe to marketing communications, sign up for events, access content, or submit inquiries. We will clearly inform you of the data we collect and the reasons for collecting it at the point of collection.
Information Collected Automatically: When you visit our websites, we may automatically collect certain information from your device. In some jurisdictions, including those in the European Economic Area, this information may be considered personal data under applicable data protection laws. This information may include your IP address, device type, unique device identifiers, browser type, broad geographic location (country or city level), and other technical data. We may also collect information about how your device interacts with our websites, such as the pages you access and links you click.
Collecting this information allows us to better understand who visits our websites, where they come from, and which content they find most relevant. We use this information for internal analytics and to improve the quality and relevance of our websites for our visitors. Some of this information may be collected using cookies and similar tracking technologies.
Information Obtained from Third Parties: Occasionally, we may receive personal information about you from third-party sources, such as lead generation providers, partners, content syndication providers, third-party enrichment tools, or meeting maker vendors. We only collect information from third parties that have your consent or are otherwise legally permitted to share it with us. The types of information we collect from third parties include name, contact information, job title, company data, and internet activity. We use this information to market our services to you.
Sensitive Personal Data: We may collect sensitive personal data, or special category personal data, from our customers in the course of providing our services. We do not use sensitive personal data for any other commercial purpose, we do not sell sensitive personal data, and we do not share sensitive personal data for online advertising.
We are committed to protecting your personal data. We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, use, disclosure, alteration, destruction, or accidental loss.
We may share your personal data with the following categories of recipients:
● Our group companies and third-party service providers: We may share your data with our affiliated companies and external service providers who assist us in providing our services and products, supporting our websites, or enhancing their security.
● Our partners: We may share your data with our partners who collaborate with us in selling or distributing our products and services, or engaging in joint marketing activities, subject to your marketing preferences. We will not share text messaging originator opt-in data and consent with any third parties.
● Law enforcement, regulatory bodies, and government agencies: We may disclose your data to competent law enforcement bodies, regulators, government agencies, courts, or other third parties when we believe disclosure is necessary to comply with applicable laws or regulations, enforce our legal rights, protect your vital interests or those of others, or investigate potential wrongdoing.
● Other third parties with your consent: We may disclose your data to other third parties with your explicit consent. We may share this data with the following categories for business purposes or for commercial purposes, including sale/online advertising:
Broad Categories Collected
Types of third parties we share with
Identifiers
Group companies, service providers, and partners
Select Information in Customer Records
Group companies, service providers, and partners
Commercial Purchasing Information
Group companies, service providers, and partners
Internet or Network Activity
Group companies, service providers, and partners
COMPANY has no actual knowledge that it sells or shares the personal information of individuals under 16 years of age.
The foundation upon which we collect and utilise the personal information described above is contingent on the specific datatype and the context in which it is obtained. Typically, we will gather your personal information only if:
1. We need the data to fulfil our obligations under a contract we have with you.
2. Our legitimate interests dictate it: Processing personal data is essential to operate our platform and communicate with you as needed. For instance, when responding to your inquiries, analysing platform usage, improving our services, marketing to existing customers within legal limits, and identifying or preventing illegal activities.
3. You consent: You have granted us explicit authorisation to process your personal data.
In certain situations, we may also be legally obligated to collect your personal information or require it to safeguard your or someone else's vital interests. If we request your personal information to comply with a legal obligation or fulfil a contract, we will clearly inform you at the appropriate time and advise you whether providing your personal information is necessary or not (along with the possible consequences of not providing such data).
If we collect and utilise your personal information based on our legitimate interests (or those of any third party), it will typically be to operate our platform and communicate with you as required. For example, responding to your inquiries, analysing platform usage and improving our services, undertaking marketing activities for existing customers within legal limits, and detecting or preventing illegal activities. We may have other legitimate interests, and we will inform you at the relevant time what those interests are. We rely on these legal bases to process data for the following purposes: to assist in providing services (e.g., customer support and usage data) and to market our services to you within legal limits.
If you have any questions or require further information regarding the legal basis upon which we collect and utilise your personal information, please contact us using the contact information provided under the "How to contact us" heading at the bottom of this notice.
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Website owners can utilise cookies for various purposes, including enabling their websites to operate effectively, providing personalised content and advertising, and generating website analytics.
Our website utilises first-party and third-party cookies for various purposes. Essential cookies are crucial for operating our site, while additional cookies enhance user experience by providing personalised content and advertising.
First-party cookies gather standard information like browser type, language, access times, and the previous website visited. They also collect IP address, clickstream behaviour, and product information.
Third-party advertising networks, contracted by COMPANY, collect non-personal and personal data through our website, emails, and third-party websites. These networks track online activities to deliver tailored ads about products and services across the web. This process also aids in monitoring marketing effectiveness.
The website may incorporate third-party social media features and widgets. These components may collect IP address, visited page, and set cookies for proper functioning. Interaction with these elements is governed by the respective provider's privacy policy.
If you want to learn more about cookies, or how to control, disable, or delete them, please visit http://www.allaboutcookies.org for detailed guidance.
Detailed information about first- and third-party cookies served and their purposes maybe found on our cookie settings page.
Users have the choice to accept or reject cookies. Cookie preferences can be managed in the cookie settings page. Our cookie consent tool automatically honours Google Consent.
Web browser controls can be configured to accept or reject cookies. While rejecting cookies may restrict site functionality, it's still possible to access the website. Refer to browser help menus for specific instructions. Targeted advertising opt-out options are available through most advertising networks. Visit http://www.aboutads.info/choices/, http://www.youronlinechoices.com, or http://www.youronlinechoices.eu
COMPANY employs appropriate technical and organisational measures to safeguard personal data collected and processed. These measures aim to provide a security level commensurate with the risk associated with handling personal data.
COMPANY resides on leading cloud service providers(linked on our security page) utilising industry-standard security protocols to protect personal data. Personal data is stored on private servers within a secure security group. End-user to server connections are encrypted using SSL, and server software is updated regularly with the latest security patches.
Your personal data may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. However, we have taken appropriate safeguards to ensure that your personal data will remain protected in accordance with this Privacy Notice.
COMPANY is committed to safeguarding the privacy of personal data transferred from the European Union, United Kingdom, and Switzerland. To ensure compliance with the EU-U.S. Data Privacy Framework("EU-U.S. DPF"), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework ("Swiss-U.S. DPF"), COMPANY has certified that our data processors are compliant with the DPF. These DPA agreements may be referenced here -
COMPANY is accountable for the personal data it receives under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, even if it is subsequently transferred to a third party. This means that COMPANY remains responsible and liable if these third-party agents process the personal data in a manner inconsistent with the principles of the DPFs, unless COMPANY can demonstrate that it is not at fault for the resulting harm.
We retain your personal data as long as we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with legal requirements). When we no longer have a legitimate business need to process your personal data, we will either delete or anonymise it, or if this is not possible, securely store it and isolate it from any further processing.
You have the following data protection rights:
● Access your personal data
● Correct or update your personal data
● Request deletion of your personal data
● Object to the processing of your personal data
● Restrict the processing of your personal data
● Request portability of your personal data
● Opt out of marketing communications
● Withdraw your consent (if you have given it)
● Opt out of the sale of your personal data
You can exercise these rights by contacting us using the contact details provided under the "How to contact us" heading at the bottom of this notice.
We do not use or disclose your sensitive personal data, except for the purposes of providing services to our customers.
We will not discriminate against you for exercising your data protection rights.
You can authorise another person to make a data privacy request on your behalf. To do this, you will need to provide us with a written authorisation that includes the specific data protection request you want the authorised agent to make.
You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.
If you are not satisfied with our response to your data privacy request, you have the right to appeal our decision. To do this, please contact us using the contact details provided under the "How to contact us" heading at the bottom of this notice. If you are not satisfied with the result of the appeal, you have the right to contact your respective attorney general depending on where you reside.
We verify data protection requests to ensure that they are legitimate and to prevent unauthorised access to your personal data. Our verification process is based on matching personal data provided by the requestor with personal data that we have on file with the requestor. The personal data points matched vary based on what COMPANY has on the requestor, but COMPANY uses multiple personal data points for verification. During the verification process, COMPANY aims to avoid collecting additional personal data from the requestor that has not been previously collected by COMPANY.
We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.
You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.
If you have any questions or concerns about our use of your personal data, please contact us at hello@jollygoodweb.com (we operate online), or at the following address:
7 Brook House, Ashford Road, Turkey Mill, Maidstone, Kent, England, ME14 5PP
Glossary of Terminology and Frameworks
1.1"controller", "processor", "data subject", "personal data" and "processing" (and "process")will have the meanings given in EU/UK Data Protection Law;
1.2"Applicable Data Protection Law" means all worldwide data protection and privacy laws and regulations applicable to the Personal Data in question, including, where applicable, EU/UK Data Protection Law, US Data Protection Law, Serbian Data Protection Law, Canadian Data Protection Law, and the Swiss DPA;
1.3 “Breach” means an accidental or unlawful destruction, loss, alteration, or unauthorised disclosure or access that is in violation of COMPANY’s security obligations under this Agreement by COMPANY or its agents of which COMPANY becomes aware. Breach will not include an unsuccessful Breach, which is one that results in no unauthorised access to Personal Data or to any COMPANY equipment or facilities storing the Personal Data, and could include (without limitation) pings and other broadcast attacks of firewalls or edge servers, port scans, unsuccessful log-on attempts, denial of service attacks, packet sniffing (or other unauthorised access to traffic data that does not result in access beyond headers) or similar incidents;
1.4"Canadian Data Protection Law" means: (i) the Personal Information Protection and Electronic Documents Act S.C. 2000, c. 5; (ii) applicable provincial law; (iii) any and all applicable data protection laws made under, pursuant to or that apply in conjunction with any of (i) or (ii); in each case as may be amended or superseded from time to time;
1.5 “Data Privacy Framework” means the EU-US Data Privacy Framework, the UK extension to the EU-US Data Privacy Framework, and the Swiss-US Data Privacy Framework self-certification program operated by the US Department of Commerce;
1.6 “Data Privacy Principles” means the Data Privacy Framework principles (as supplemented by the Supplemental Principles);
1.7"EU/UK Data Protection Law" means: (i) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the Processing of Personal Data and on the free movement of such data (General Data Protection Regulation) (the "EU GDPR"); (ii) the EU GDPR as saved into United Kingdom law by virtue of section 3 of the United Kingdom's European Union (Withdrawal) Act 2018 (the "UK GDPR"); (iii)the EU e-Privacy Directive (Directive 2002/58/EC); and (iv) any and all applicable national data protection laws made under, pursuant to or that apply in conjunction with any of (i), (ii) or (iii); in each case as may be amended or superseded from time to time;
1.8 "US Data Protection Law '' means: (i) the California Consumer Privacy Act of 2018,including as amended by the California Privacy Rights Act of 2020, codified at Cal. Civ. Code §1798.100 et seq., upon the CPRA’s enforcement date of July 1,2023 (together with its implementing regulations) (“CPRA”); (ii) the Virginia Consumer Data Protection Act; (iii) the Colorado Privacy Act; (iv) the Connecticut Personal Data Privacy and Online Monitoring Act; (v) the Utah Consumer Privacy Act; (vi) the Iowa Consumer Data Protection Act; (vii) the Indiana Consumer Data Protection Act; (viii) the Tennessee Information Protection Act; (ix) the Montana Consumer Data Privacy Act; (x) the Texas Data Privacy and Security Act; (xi)the Oregon Consumer Privacy Act; (xii) the Delaware Personal Data Privacy Act; and (xiii) any and all applicable comprehensive state data protection laws and regulations that are or are not yet in effect as of the Effective Date; in each case as may be amended or superseded from time to time;
1.9"Serbian Data Protection Law" means: Law on Personal Data Protection(Zakon o zaštiti podataka o ličnosti; Official Gazette of the Republic of Serbia, no 87/2018). In the case of a transfer of Personal Data to a Non-Adequate Country, by entering into this DPA, the Customer is entering into the Serbian Standard Contractual Clauses(“Serbian SCCs”) as adopted by the "Serbian Commissioner for Information of Public Importance and Personal Data Protection", to provide an adequate level of protection. References to the Standard Contractual Clauses in this DPA will include the Serbian SCCs.
1.10“Supplemental Principles” will have the meaning given in the Data Privacy Framework;
1.11"Standard Contractual Clauses" means: (i) where the EU GDPR or Swiss DPA applies, the contractual clauses annexed to the European Commission's Implementing Decision 2021/914 of 4 June 2021 on standard contractual clauses for the transfer of Personal Data to third countries pursuant to Regulation(EU) 2016/679 of the European Parliament and of the Council ("EUSCCs"); and (ii) where the UK GDPR applies, standard data protection clauses adopted pursuant to or permitted under Article 46 of the UK GDPR("UK SCCs"); and (iii) where Serbian Data Protection Law applies, the Serbian SCCs; and
1.12"Swiss DPA" means the revised Swiss Federal Act on Data Protection enacted on September 25, 2020, and effective on September 1, 2023, as may be amended or superseded from time to time.
Last updated: 15 March 2024
This notice (together with the documents referred to on it) defines the terms of use on which you may make use of our website www.jollygoodweb.com or other websites that COMPANY operates that link to this policy("collectively Websites”), as well as through our products and related service offerings.
By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.
www.jollygoodweb.com is a site operated by Jolly Good Web Ltd ("COMPANY")
7 Brook House, Ashford Road, Turkey Mill, Maidstone, Kent, England, ME14 5PP
hello@jollygoodweb.com
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
If at any time you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
You may use our site only for lawful purposes. You may not use our site:
● In any way that breaches any applicable local, national or international law or regulation.
● In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
● For the purpose of harming or attempting to harm minors in any way.
● To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards which are set out below.
● To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
● To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
● Not to reproduce, duplicate, copy or re-sell any part of our site, in contravention of the provisions of our Terms of Website Use.
● Not to access without authority, interfere with, damage or disrupt any part of our site
● any equipment or network on which our site is stored;
● any software used in the provision of our site; or
● any equipment or network or software owned or used by any third party.
COMPANY is the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us. You may not reproduce in any format (including on another website) any part of our site (including content, images, designs, look and feel) without our prior written consent. If you print off, reproduce, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
COMPANY aims to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it (whether by us or a third party), including, without limitation any liability for:
● loss of income or revenue;
● loss of business;
● loss of profits or contracts;
● loss of anticipated savings;
● loss of data loss of goodwill;
● wasted management or office time; and
● for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out below. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out below.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
You may link to our home page, provided you have obtained our prior written consent and provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out below.
When our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
We may from time to time provideinter active services on our site, including, without limitation:
Chat rooms, Bulletin boards, Allowing users to comment on blog post and submit articles to the site.
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service(including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
Our content standards apply to any and all material which we publish or that you contribute to our site (contributions),and to any interactive services associated with it.
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.
● Be accurate
● Be genuinely held (where stating opinions).
● Comply with applicable law in any country from which they are posted.
● Contain any material which is defamatory of any person.
● Contain any material which is obscene, offensive, hateful or inflammatory.
● Promote sexually explicit material.
● Promote violence.
● Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation
● Infringe any copyright, database right or trademark of any other person.
● Be likely to deceive any person.
● Be made in breach of any legal duty owed to a third party, such as a contractual duty
● Promote any illegal activity.
● Be threatening, abuse or invade another’s privacy, or cause annoyance or needless anxiety.
● Be likely to harass, upset, embarrass, alarm or annoy any other person.
● Be used to impersonate any person, or to misrepresent your identity or affiliation
● Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
COMPANY will determine, in our discretion, whether there has been a breach of this Acceptable Use Policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
Failure to comply with this Acceptable Use Policy constitutes a material breach of the Terms of Website Use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:
● Immediate, temporary or permanent withdrawal of your right to use our site.
● Immediate, temporary or permanent removal of any posting or material uploaded by you
● Issue of a warning to you.
● Legal proceedings against you for reimbursement of all costs on an indemnity basis(including, but not limited to, reasonable administrative and legal costs) resulting from this.
● Further legal action against you.
● Disclosure of such information to law enforcement authorities as we feel is necessary.
We exclude all liability for our actions taken in response to breaches of this Acceptable Use Policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
The country of registered business for this company will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation(including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of this country.
COMPANY may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.